TECHNICAL SUPPORT

Elliott’s team of certified technicians support customers in a number of ways to act as a knowledge resource and aid in services such as software upgrades, printer adjustments, troubleshooting, and much more. Elliott technicians can offer support via online remote sessions, phone and on-site support. 

Technical Resources

Contact us for help!
    • Software upgrades.

    • Answer hardware/software questions.

    • Perform maintenance service.

    • Perform system installations.

    • Troubleshoot hardware/software.

ON-SITE SUPPORT

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Elliott is a solid, dependable business partner with over 40 years of experience. We employ local, factory trained customer support engineers, software support analysts, and field support technicians to accommodate installation, on-site service, and preventive maintenance. 

We offer loaner systems from our local offices, and still think it is important to locally stock inventories of parts and supplies for all our systems. These items are always available for same day delivery if necessary.

SERVICE AGREEMENTS

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Professional Service Agreement

Having an Elliott Professional Service Agreement helps you avoid unbudgeted bills for support by locking in an established rate for the entire term of your contract.

    • • Priority Service

    • • Preventative Maintenance Service

    • • Free Software Version Upgrades

    • • Free Loaner Systems

    • • Free Remote Assistance

 

Ask Customer Service for more information on Professional Service Agreements

 

 


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